Advertising should
never stop.
Enterprise Meta agency accounts and advertising infrastructure for ecommerce brands that can't afford downtime.
Scaling shouldn't stop because your ad account did.
Ecommerce brands scaling past $20k/month hit a wall that has nothing to do with product-market fit. It's infrastructure — fragile accounts, opaque policies, and support that moves too slow to matter.
Business Manager Restricted
A single restriction locks your entire ad operation with no clear timeline for recovery.
Payment Method Issues
Billing verification loops and declined payment methods quietly pause revenue-generating campaigns.
Slow Support
Support queues measured in days, not hours — while your daily budget sits completely unspent.
Random Account Bans
Disabled without warning or explanation, with no direct escalation path to reinstatement.
Every disabled account is revenue you don't get back.
Meta restrictions, sudden disables, and unsupported account types quietly cap the growth of serious ecommerce brands. The cost isn't the account — it's the spend you couldn't run.
lose access each quarter
lost per week paused
typical support wait
warning before restriction
Infrastructure, not another ad account.
Relay routes your spend through enterprise Meta agency accounts, monitored and backed by operators ready to fail over the moment something breaks.
Everything required to keep advertising running.
Enterprise Meta Agency Accounts
Direct access to enterprise-tier agency accounts with higher limits and a real escalation path.
Fast Account Provisioning
Most brands are live within 24 hours. Many the same day they're approved.
Operator-Led Support
You talk to operators who've run ad accounts at scale — not a queue, not a reseller.
Risk & Compliance Guidance
Pre-flight review of creatives, landing pages, and structure to reduce avoidable restrictions.
Backup Infrastructure Planning
Standby accounts and routing plans so a single restriction never becomes a week of downtime.
Emergency Response
Same-day response when something breaks. Escalation, replacement, and recovery — handled.
Plans built around how you spend.
Flat monthly platform fee. Transparent ad spend percentage. No long-term contracts.
For brands spending up to $20k/month.
- 1 Enterprise Meta Agency Ad Account
- Daily spend up to $5,000
- 5% ad spend fee
- Account delivered within 24 hours
- Email support
- Crypto or bank transfer top-ups
- Guided onboarding
- Relay Community access
For brands spending $20k–$250k/month.
- Everything in Launch
- Unlimited daily spend
- 4% ad spend fee
- Unlimited agency ad accounts
- Dedicated account manager
- Priority WhatsApp support
- Faster account replacements
- Business structure consultation
For serious operators and multi-brand teams.
- Everything in Scale
- 3% ad spend fee
- White-glove onboarding
- Dedicated infrastructure manager
- Same-day emergency response
- Priority account provisioning
- Backup infrastructure planning
- Quarterly infrastructure review
- Slack support
- Multi-brand support
A different category of partner.
Most agency account providers are arbitrage businesses. Relay is the opposite — an infrastructure company that happens to provision accounts.
Built by ecommerce operators
Relay was built by people who ran 8-figure brands and got tired of losing weeks to disabled accounts.
Not a reseller mindset
We don't flip accounts. We run infrastructure — monitored, supported, and accountable.
Human support
Real operators on WhatsApp and Slack. No bots, no first-tier tickets, no scripts.
Built for zero downtime
Every part of Relay is designed around one assumption: your spend has to keep running.
Questions, answered directly.
Still have questions? Submit an application and an operator will reach out.
Check availability for your brand.
Applications are reviewed by an operator within 24 hours. We'll respond either way.